How To Fix SUI_TM_MM021 - Error while synchronizing cache of catalogs

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_TM_MM -

• Message number: 021

• Message text: Error while synchronizing cache of catalogs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_TM_MM021 - Error while synchronizing cache of catalogs ?

  The SAP error message SUI_TM_MM021, which indicates "Error while synchronizing cache of catalogs," typically occurs in the context of SAP's Material Management (MM) module, particularly when dealing with catalog synchronization in the SAP system. This error can arise due to various reasons, including issues with the configuration, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the catalogs that are being synchronized.
  Configuration Issues: Incorrect configuration settings in the catalog management or related areas can lead to synchronization errors.
  Database Issues: Problems with the database, such as locks or corruption, can prevent successful synchronization.
  Network Issues: If the synchronization involves remote systems, network issues can disrupt the process.
  Authorization Issues: Lack of proper authorizations for the user or system trying to perform the synchronization.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for catalog management in SAP. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run consistency checks on the catalog data to identify and resolve any inconsistencies. This may involve checking for missing or incorrect entries.
  Database Health Check: Perform a health check on the database to ensure there are no locks or corruption issues. You may need to consult your database administrator for this.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  User Authorizations: Ensure that the user or system performing the synchronization has the necessary authorizations to access and modify the catalog data.
  Reinitialize Cache: In some cases, it may be necessary to clear and reinitialize the cache for the catalogs. This can often resolve synchronization issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME51N (Create Purchase Requisition), ME41 (Create Request for Quotation), and others that may be involved in catalog management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the SUI_TM_MM021 error effectively.