How To Fix SUI_TM_MM009 - Tile ID does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_TM_MM -

• Message number: 009

• Message text: Tile ID does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_TM_MM009 - Tile ID does not exist ?

  The SAP error message SUI_TM_MM009: Tile ID does not exist typically occurs in the context of SAP Fiori applications or the SAP Launchpad. This error indicates that the system is unable to find a specific tile that is referenced in the configuration or user settings.
  Causes:
  
  Missing Tile Configuration: The tile ID referenced in the application is not configured in the Fiori Launchpad or is not available in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the tile, leading to the error.
  Transport Issues: If the tile was recently transported from another system (e.g., from development to production), it may not have been properly transported or activated.
  System or Version Mismatch: The tile may be part of a specific version of an application that is not installed or activated in the current system.
  Cache Issues: Sometimes, the cache may need to be cleared for the changes to take effect.
  
  Solutions:
  
  
  Check Tile Configuration:
  
  Go to the Fiori Launchpad Designer and verify that the tile ID exists and is correctly configured.
  Ensure that the tile is assigned to the correct catalog and group.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the tile.
  Use transaction code PFCG to review and adjust roles as necessary.
  
  
  
  Transport and Activation:
  
  If the tile was recently transported, ensure that all necessary components were included in the transport request.
  Activate the tile in the Fiori Launchpad Designer if it is not already activated.
  
  
  
  Check System Version:
  
  Ensure that the system is on the correct version that supports the tile. If the tile is part of a newer version, consider upgrading the system.
  
  
  
  Clear Cache:
  
  Clear the browser cache or the SAP Fiori cache. You can do this by using the /UI2/FLP transaction to refresh the Fiori Launchpad.
  You can also use the transaction /IWFND/MAINT_SERVICE to check and activate OData services related to the tile.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the official SAP Help documentation for any specific guidance related to the tile or application in question.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The central entry point for SAP Fiori applications, where tiles are used to represent applications.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to the error.
  Transaction Codes: Familiarize yourself with transaction codes like PFCG (Role Maintenance), /UI2/FLP (Fiori Launchpad), and /IWFND/MAINT_SERVICE (OData Service Maintenance) for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Fiori administration team for further assistance.