How To Fix SU2X007 - General error in lock management

SAP Error Message - Details

• Message type: E = Error

• Message class: SU2X - Messages for Authorization Default Value Maintenance

• Message number: 007

• Message text: General error in lock management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SU2X007 - General error in lock management ?

  The SAP error message SU2X007, which indicates a "General error in lock management," typically arises when there are issues related to the lock entries in the SAP system. This can occur due to various reasons, including:
  Causes:
  
  Lock Table Overflow: The lock table may be full, preventing new locks from being created.
  Database Issues: Problems with the underlying database can lead to lock management errors.
  System Performance: High system load or performance issues can affect lock management.
  Inconsistent Lock Entries: Corrupted or inconsistent lock entries in the lock table.
  User Authorization Issues: Lack of proper authorizations for the user trying to perform the action.
  
  Solutions:
  
  
  Check Lock Table Size:
  
  Use transaction code SM12 to check the current lock entries. If the lock table is full, consider increasing its size in the system profile parameters.
  
  
  
  Clear Locks:
  
  In transaction SM12, you can delete unnecessary or stale lock entries. Be cautious and ensure that you are not deleting locks that are still in use.
  
  
  
  Monitor System Performance:
  
  Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance issues that might be affecting lock management.
  
  
  
  Database Check:
  
  Ensure that the database is functioning correctly. You may need to check for any database locks or issues that could be causing the problem.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that is causing the error. Use transaction SU53 to analyze authorization issues.
  
  
  
  Restart the Application Server:
  
  In some cases, restarting the application server can help clear temporary issues related to lock management.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  ST22: Dump analysis.
  SM21: System log.
  SU53: Authorization check analysis.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more detailed information on lock management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.