How To Fix SU22TODO120 - Access to GTADIR server failed; see SAP Note 617842

SAP Error Message - Details

• Message type: E = Error

• Message class: SU22TODO - T100 Messages for ToDo SU22

• Message number: 120

• Message text: Access to GTADIR server failed; see SAP Note 617842

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SU22TODO120 - Access to GTADIR server failed; see SAP Note 617842 ?

  The SAP error message SU22TODO120 indicates that there is an issue with accessing the GTADIR server, which is typically related to the authorization checks in the SAP system. This error can occur in various contexts, often when trying to access certain transactions or functionalities that require specific authorizations.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Network Issues: There may be connectivity problems between the SAP system and the GTADIR server.
  Authorization Issues: The user may not have the necessary authorizations to access the GTADIR server.
  Configuration Issues: There may be misconfigurations in the system settings related to the GTADIR server.
  Server Downtime: The GTADIR server may be down or undergoing maintenance.
  
  Solution:
  To resolve the SU22TODO120 error, you can follow these steps:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the GTADIR server. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations. You can check the user's roles and profiles in transaction SU01 or SUIM.
  
  
  
  Consult SAP Note 617842:
  
  The error message suggests checking SAP Note 617842 for specific guidance. This note may contain detailed information about the error, including known issues and recommended fixes.
  
  
  
  Check Server Status:
  
  Confirm that the GTADIR server is up and running. If it is down, you may need to contact your system administrator or the team responsible for the server.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the GTADIR server in your SAP system. Ensure that all parameters are set correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or details.
  
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your error message, as they may provide updates or patches that can resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and ST22 (Dump Analysis) for troubleshooting.
  Documentation: Review SAP documentation for best practices on user authorizations and server configurations.
  
  By following these steps, you should be able to diagnose and resolve the SU22TODO120 error effectively.