How To Fix STW_OL620 - Creating comment for item &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: STW_OL - Messages of the Object Layer (Stream Work Library)

• Message number: 620

• Message text: Creating comment for item &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STW_OL620 - Creating comment for item &1 failed ?

  The SAP error message STW_OL620, which states "Creating comment for item &1 failed," typically occurs in the context of creating or updating comments for items in a document or transaction within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create comments for the specified item.
  Data Integrity Issues: There may be issues with the data being entered, such as invalid characters or formats that are not accepted by the system.
  System Configuration: There could be configuration settings in the SAP system that prevent comments from being created for certain items.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system bugs.
  Item Status: The status of the item may not allow for comments to be added (e.g., if the item is locked or in a completed state).
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to create comments for the item. This can be done by reviewing the user's role and permissions in the SAP system.
  Validate Input Data: Check the data being entered for the comment. Ensure that it adheres to any required formats and does not contain invalid characters.
  Review Configuration Settings: Consult with your SAP administrator to review any configuration settings related to comments for the specific item type. Adjustments may be needed.
  Check Item Status: Verify the status of the item for which the comment is being created. If the item is in a state that does not allow comments, you may need to change its status or wait until it is eligible for comments.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical support for further investigation. They may need to check logs or perform debugging to identify any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE80 (Object Navigator) or ST22 (Dump Analysis).
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurs, as it may provide insights into common issues and resolutions.
  
  By following these steps, you should be able to identify the cause of the STW_OL620 error and implement an appropriate solution.