How To Fix /STTPEC/WHS_MSG019 - Parent GTIN is not known.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/WHS_MSG -

• Message number: 019

• Message text: Parent GTIN is not known.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/WHS_MSG019 - Parent GTIN is not known. ?

  The SAP error message /STTPEC/WHS_MSG019 Parent GTIN is not known typically occurs in the context of managing product data, particularly when dealing with Global Trade Item Numbers (GTINs) in the SAP system. This error indicates that the system cannot find the parent GTIN that is supposed to be associated with the item you are trying to process.
  Cause:
  
  Missing Parent GTIN: The parent GTIN has not been defined in the system for the product you are trying to work with.
  Incorrect Data Entry: There may be a typo or incorrect entry in the GTIN field.
  Data Synchronization Issues: If the GTIN data is being pulled from an external source, there may be synchronization issues or delays.
  Configuration Issues: The system may not be properly configured to recognize the GTINs, especially if there have been recent changes to the product master data.
  
  Solution:
  
  Check Parent GTIN: Verify that the parent GTIN is correctly entered in the system. You can do this by navigating to the relevant product master data and checking the GTIN fields.
  Create or Update Parent GTIN: If the parent GTIN does not exist, you will need to create it. This can typically be done in the material master or product hierarchy settings.
  Data Validation: Ensure that all GTINs are correctly formatted and valid. Check for any leading or trailing spaces or incorrect characters.
  Consult Documentation: Review any relevant SAP documentation or guidelines regarding GTIN management to ensure compliance with best practices.
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to check if there are any configuration issues that need to be addressed.
  Testing: After making changes, test the process again to ensure that the error has been resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to GTIN management.
  User Manuals: Refer to user manuals or training materials specific to your SAP version for detailed instructions on managing GTINs.
  Support Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to SAP support for further assistance.