How To Fix /STTPEC/WHS_MSG011 - Scanned Object does not contain the requested GTIN.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/WHS_MSG -

• Message number: 011

• Message text: Scanned Object does not contain the requested GTIN.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/WHS_MSG011 - Scanned Object does not contain the requested GTIN. ?

  The SAP error message /STTPEC/WHS_MSG011 Scanned Object does not contain the requested GTIN typically occurs in the context of warehouse management or inventory management processes, particularly when dealing with scanned items and their associated Global Trade Item Numbers (GTINs). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Mismatch of GTIN: The scanned object (e.g., a barcode or RFID tag) does not match the GTIN that the system expects. This could happen if the item has been incorrectly labeled or if the wrong item is being scanned.
  Data Entry Errors: There may be a data entry error in the system where the GTIN for the item is not correctly recorded.
  Item Not in System: The item being scanned may not be set up in the SAP system, meaning it does not have an associated GTIN.
  Configuration Issues: There may be configuration issues in the SAP system related to how GTINs are managed or validated.
  
  Solutions:
  
  Verify the Scanned Item: Check the item being scanned to ensure that it is the correct item and that it has the correct GTIN label.
  Check GTIN in SAP: Look up the GTIN in the SAP system to ensure that it is correctly entered and associated with the correct material master record.
  Update Material Master: If the GTIN is missing or incorrect in the material master, update the material master record with the correct GTIN.
  Re-label Items: If items are incorrectly labeled, consider re-labeling them with the correct GTIN.
  Consult with IT/Support: If the issue persists, consult with your IT department or SAP support team to investigate any potential configuration issues or system errors.
  
  Related Information:
  
  GTIN Definition: The Global Trade Item Number (GTIN) is a unique identifier for products, which can be represented in various formats (GTIN-8, GTIN-12, GTIN-13, GTIN-14).
  Material Master Data: Ensure that the material master data is properly maintained, as this is crucial for inventory management and warehouse operations.
  SAP Documentation: Refer to SAP documentation or help resources for more detailed information on handling GTINs and related error messages.
  Training: Ensure that warehouse staff are trained on proper scanning procedures and the importance of accurate labeling.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error message and ensure smooth operations in your SAP environment.