How To Fix /STTPEC/WHS_MSG004 - GTIN is not known.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/WHS_MSG -

• Message number: 004

• Message text: GTIN is not known.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/WHS_MSG004 - GTIN is not known. ?

  The SAP error message /STTPEC/WHS_MSG004 GTIN is not known typically occurs in the context of warehouse management or inventory management when the system cannot find a Global Trade Item Number (GTIN) associated with a specific product or material. This can happen for various reasons, including data entry errors, missing master data, or issues with the integration of external systems.
  Causes:
  
  Missing GTIN in Material Master: The GTIN may not be maintained in the material master record for the specific product.
  Incorrect GTIN Format: The GTIN provided may not conform to the expected format or length.
  Data Synchronization Issues: If the GTIN is supposed to be pulled from an external system, there may be synchronization issues.
  Incorrect Configuration: The system may not be configured correctly to recognize the GTIN for the specific product category.
  Material Not Extended to Warehouse: The material may not be extended to the relevant warehouse or storage location.
  
  Solutions:
  
  
  Check Material Master:
  
  Go to the Material Master (transaction code MM03) and check if the GTIN is maintained in the relevant views (usually in the Basic Data or Sales views).
  If it is missing, you can add the GTIN using transaction code MM02 (Change Material).
  
  
  
  Verify GTIN Format:
  
  Ensure that the GTIN is in the correct format (e.g., 8, 12, 13, or 14 digits) and does not contain any invalid characters.
  
  
  
  Data Synchronization:
  
  If the GTIN is supposed to be pulled from an external system, check the integration settings and ensure that data is being synchronized correctly.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to GTIN handling in your SAP system. This may involve checking the settings in the relevant customizing transactions.
  
  
  
  Material Extension:
  
  Ensure that the material is extended to the relevant warehouse or storage location. You can do this using transaction code MM01 (Create Material) or MM02 (Change Material) to extend the material to the necessary views.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on handling GTINs in your version of SAP.
  
  
  
  Related Information:
  
  GTIN: The Global Trade Item Number is a unique identifier for trade items, which can be used for tracking and inventory management.
  Material Master: The central repository of information related to materials in SAP, which includes various data such as descriptions, units of measure, and GTINs.
  Warehouse Management: The module in SAP that deals with the management of warehouse operations, including inventory tracking and logistics.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.