How To Fix /STTPEC/ODATA010 - Failed to get Cross Side Request Forgery (CSRF) token

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/ODATA -

• Message number: 010

• Message text: Failed to get Cross Side Request Forgery (CSRF) token

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/ODATA010 - Failed to get Cross Side Request Forgery (CSRF) token ?

  The SAP error message /STTPEC/ODATA010 Failed to get Cross Side Request Forgery (CSRF) token typically occurs in the context of OData services when there is an issue with obtaining a CSRF token. CSRF tokens are used to protect against cross-site request forgery attacks by ensuring that requests made to the server are legitimate and originate from the expected client.
  Causes:
  
  Session Expiration: The user session may have expired, leading to the inability to retrieve a valid CSRF token.
  Network Issues: Temporary network issues or connectivity problems can prevent the client from reaching the server to obtain the token.
  Incorrect Configuration: The OData service may not be properly configured to handle CSRF tokens.
  Authorization Issues: The user may not have the necessary permissions to access the OData service, resulting in a failure to obtain the token.
  Browser Issues: Sometimes, browser settings or extensions can interfere with the request to obtain the CSRF token.
  
  Solutions:
  
  Refresh Session: If the session has expired, try logging out and logging back in to refresh the session and obtain a new CSRF token.
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the SAP server.
  Review OData Service Configuration: Check the configuration of the OData service in the SAP system to ensure it is set up correctly to handle CSRF tokens.
  Verify User Permissions: Ensure that the user has the necessary authorizations to access the OData service.
  Clear Browser Cache: Clear the browser cache and cookies, or try using a different browser to see if the issue persists.
  Check for Browser Extensions: Disable any browser extensions that might interfere with the request.
  
  Related Information:
  
  CSRF Token Mechanism: Understand how CSRF tokens work in the context of OData services and the importance of including them in requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to CSRF token handling in your specific version of SAP.
  Logs and Traces: Review application logs and traces in the SAP system to gather more information about the error and its context.
  SAP Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.