How To Fix /STTPEC/MSG002 - Technical Error. Please contact Basis Administration.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STTPEC/MSG -

  • Message number: 002

  • Message text: Technical Error. Please contact Basis Administration.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STTPEC/MSG002 - Technical Error. Please contact Basis Administration. ?

    The SAP error message /STTPEC/MSG002 Technical Error. Please contact Basis Administration typically indicates that there is a technical issue within the SAP system that requires the attention of the Basis team. This error can arise from various underlying causes, and here are some common reasons and potential solutions:

    Causes:

    1. System Configuration Issues: There may be misconfigurations in the system settings or parameters.
    2. Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks.
    3. Transport Issues: Errors related to transport requests that may not have been imported correctly.
    4. Authorization Problems: Insufficient permissions for the user trying to perform the action.
    5. Program Errors: Bugs or issues in custom code or standard SAP programs.
    6. System Resource Limitations: Insufficient memory, CPU, or other resources on the application server.

    Solutions:

    1. Check System Logs: The Basis team should check the system logs (transaction SM21) for any related error messages that can provide more context.
    2. Review Short Dumps: Use transaction ST22 to check for any short dumps that may have occurred around the same time as the error.
    3. Analyze Performance: Use transaction ST03N to analyze system performance and identify any bottlenecks.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    5. Database Health Check: Perform a health check on the database to ensure it is functioning correctly.
    6. Review Transport Requests: If the error occurred after a transport, verify that the transport was successful and that all objects were imported correctly.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    8. Restart Services: In some cases, restarting the affected services or the entire SAP system may resolve transient issues.

    Related Information:

    • SAP Support: If the issue persists, it may be necessary to open a support ticket with SAP for further assistance.
    • Documentation: Review SAP documentation related to the specific module or functionality that triggered the error for any known issues or troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and found solutions.

    Conclusion:

    The /STTPEC/MSG002 error is a generic technical error that requires investigation by the Basis team. By following the steps outlined above, the Basis team can diagnose and resolve the underlying issue effectively.

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