How To Fix STRUSTCR032 - Source &1 for issuer &2 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: STRUSTCR - Certificate Revocation Configuration

• Message number: 032

• Message text: Source &1 for issuer &2 is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STRUSTCR032 - Source &1 for issuer &2 is not supported ?

  The SAP error message STRUSTCR032 indicates that there is an issue with the certificate in the SAP Trust Manager (STRUST) related to the issuer of the certificate. Specifically, it means that the issuer of the certificate you are trying to use is not supported or recognized by the system.
  Cause:
  
  Unsupported Certificate Authority (CA): The issuer of the certificate is not in the list of trusted CAs in your SAP system.
  Expired or Invalid Certificate: The certificate may have expired or is not valid for the intended use.
  Missing Root or Intermediate Certificates: The necessary root or intermediate certificates that establish the trust chain for the certificate are missing from the trust store.
  Incorrect Configuration: The configuration in the Trust Manager may not be set up correctly to recognize the issuer.
  
  Solution:
  
  Check the Certificate: Verify the certificate details, including the issuer, validity period, and intended purposes. Ensure that it is not expired and is correctly configured.
  Import the Issuer Certificate:
  
  Go to transaction code STRUST.
  Select the appropriate trust store (e.g., "SSL Client (Standard)" or "SSL Server (Standard)").
  Import the root and any intermediate certificates from the issuer into the trust store.
  
  
  Update Trust Store: After importing the necessary certificates, ensure that you save and activate the changes in the Trust Manager.
  Check Trust Relationships: Ensure that the trust relationships are correctly established and that the certificate chain is complete.
  Restart Services: If applicable, restart any relevant services or applications that rely on the updated trust store to ensure they pick up the changes.
  
  Related Information:
  
  Transaction STRUST: This is the main transaction for managing SSL certificates and trust relationships in SAP.
  Certificate Formats: Ensure that the certificates are in the correct format (e.g., PEM, DER) as required by SAP.
  Documentation: Refer to SAP documentation for detailed steps on managing certificates and trust relationships.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to certificate management and the STRUSTCR032 error.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.