How To Fix STRUSTCR019 - Error entries will not be saved, check error messages

SAP Error Message - Details

• Message type: E = Error

• Message class: STRUSTCR - Certificate Revocation Configuration

• Message number: 019

• Message text: Error entries will not be saved, check error messages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STRUSTCR019 - Error entries will not be saved, check error messages ?

  The SAP error message STRUSTCR019 typically occurs in the context of managing SSL certificates and trust relationships in the SAP system, particularly when using the STRUST transaction (Trust Manager). This error indicates that there are issues preventing the saving of entries in the trust store.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Certificate: The certificate you are trying to import may be invalid or corrupted.
  Insufficient Authorizations: The user may not have the necessary authorizations to make changes in the trust store.
  File System Issues: There may be issues with the file system where the trust store is located, such as insufficient disk space or file permissions.
  Configuration Issues: There may be misconfigurations in the SSL settings or the trust store itself.
  Expired Certificates: If the certificate being imported is expired or not yet valid, it can lead to this error.
  
  Solution:
  To resolve the STRUSTCR019 error, you can follow these steps:
  
  
  Check Error Messages: Look for additional error messages in the SAP GUI that may provide more context about the issue. This can often give you a clearer indication of what went wrong.
  
  
  Validate Certificates: Ensure that the certificates you are trying to import are valid. You can check the validity period and ensure they are not expired.
  
  
  Check Authorizations: Make sure that the user has the necessary authorizations to modify the trust store. You may need to consult with your SAP security administrator.
  
  
  Inspect File System: Verify that there is enough disk space and that the file permissions for the trust store directory are correctly set. The SAP system should have the necessary permissions to write to the trust store.
  
  
  Review Configuration: Check the SSL configuration settings in the SAP system. Ensure that the SSL settings are correctly configured and that there are no discrepancies.
  
  
  Restart SAP Services: Sometimes, restarting the SAP services can help resolve temporary issues related to the trust store.
  
  
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates their knowledge base with solutions to common issues.
  
  
  Log Analysis: If the problem persists, analyze the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional clues.
  
  
  Related Information:
  
  Transaction STRUST: This is the transaction used to manage SSL certificates and trust relationships in SAP.
  SSL Configuration: Understanding how SSL works in SAP and the importance of trust relationships can help in troubleshooting.
  SAP Security: Familiarity with SAP security concepts, including roles and authorizations, is essential for resolving issues related to trust stores.
  
  If the issue continues after following these steps, consider reaching out to SAP support for further assistance.