How To Fix STREX123 - IndexServer temporary not available, check if IndexServer is running

SAP Error Message - Details

• Message type: E = Error

• Message class: STREX - Message for TREX ABAP Client

• Message number: 123

• Message text: IndexServer temporary not available, check if IndexServer is running

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STREX123 - IndexServer temporary not available, check if IndexServer is running ?

  The SAP error message STREX123: IndexServer temporary not available, check if IndexServer is running typically indicates that the Index Server component of the SAP HANA database is not available or is experiencing issues. This can affect the ability to execute queries or access data stored in the HANA database.
  Causes:
  
  Index Server Down: The Index Server may not be running due to a crash, maintenance, or other issues.
  Resource Constraints: The server may be under heavy load, leading to performance issues or unavailability.
  Configuration Issues: Incorrect configuration settings in the SAP HANA system can lead to the Index Server not starting or functioning properly.
  Network Issues: Problems with network connectivity can prevent access to the Index Server.
  Database Corruption: Corruption in the database files can lead to the Index Server being unable to start.
  
  Solutions:
  
  
  Check Index Server Status:
  
  Use the SAP HANA Studio or HANA Cockpit to check the status of the Index Server.
  You can also use the command line to check the status:
  HANA_HOME/bin/hdbsql -i <instance_number> -u SYSTEM -p <password> "SELECT * FROM M_SERVICES WHERE SERVICE_NAME = 'indexserver';"
  
  
  
  
  Restart the Index Server:
  
  If the Index Server is down, try restarting it. This can often resolve temporary issues.
  Use the following command to restart:
  HANA_HOME/bin/hdb restart
  
  
  
  
  Check Logs:
  
  Review the Index Server logs for any error messages or warnings that could provide insight into the issue. Logs are typically located in the trace directory of the HANA installation.
  Look for files named indexserver_<instance_number>.log.
  
  
  
  Resource Monitoring:
  
  Monitor system resources (CPU, memory, disk I/O) to ensure that the server is not overloaded.
  If resource constraints are identified, consider optimizing queries, increasing resources, or scheduling heavy jobs during off-peak hours.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the global.ini and indexserver.ini files to ensure they are set correctly.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Database Recovery:
  
  If there is suspected database corruption, you may need to perform a recovery operation. Ensure you have backups before proceeding with recovery.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues preventing access to the Index Server. Check firewall settings, network configurations, and connectivity.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Index Server.
  Documentation: Refer to the official SAP HANA documentation for detailed information on managing and troubleshooting the Index Server.
  Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the STREX123 error effectively.