How To Fix STRALAN_MSAG231 - Function not allowed in customer system

SAP Error Message - Details

• Message type: E = Error

• Message class: STRALAN_MSAG - Language Transport Messages

• Message number: 231

• Message text: Function not allowed in customer system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STRALAN_MSAG231 - Function not allowed in customer system ?

  The SAP error message "STRALAN_MSAG231 Function not allowed in customer system" typically indicates that a specific function or transaction is not permitted in the customer's SAP system configuration. This can occur for various reasons, including licensing restrictions, system settings, or the specific configuration of the SAP environment.
  Causes:
  
  Licensing Restrictions: The function may be part of a module or feature that is not included in the customer's SAP license.
  System Configuration: Certain functions may be disabled in the system configuration due to business requirements or security policies.
  User Authorizations: The user attempting to execute the function may not have the necessary authorizations or roles assigned to access that functionality.
  Client Settings: The specific client in which the user is working may have restrictions that prevent the use of certain functions.
  
  Solutions:
  
  Check Licensing: Verify if the function is part of the licensed modules. If not, you may need to contact SAP or your SAP account representative to discuss licensing options.
  Review Authorizations: Ensure that the user has the appropriate roles and authorizations to access the function. This can be done by checking the user's profile in transaction SU01 or SU53 for authorization checks.
  Consult with Basis Team: If the issue is related to system configuration, consult with your SAP Basis team to review the system settings and determine if the function can be enabled.
  Client Configuration: Check the client settings to see if there are any restrictions in place that prevent the use of the function. This can be done in transaction SCC4.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on enabling the function.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the specific module or function to understand its requirements and limitations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SU01 (User Maintenance), SU53 (Authorization Check), and SCC4 (Client Administration).
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.