How To Fix /STMC/CR_MSG872 - Connect to host failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 872

• Message text: Connect to host failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG872 - Connect to host failed ?

  The SAP error message /STMC/CR_MSG872 Connect to host failed typically indicates that there is a problem with the connection to a specified host, which could be a server or a service that your SAP system is trying to communicate with. This error can arise from various issues, including network problems, incorrect configuration, or service unavailability.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP system and the target host. This could be due to firewall settings, routing issues, or network outages.
  Incorrect Hostname or IP Address: The hostname or IP address specified in the configuration may be incorrect or unreachable.
  Service Not Running: The service on the target host that SAP is trying to connect to may not be running or may have crashed.
  Port Issues: The port number specified for the connection may be incorrect or blocked by a firewall.
  DNS Resolution Issues: If a hostname is used, there may be issues with DNS resolution, preventing the SAP system from resolving the hostname to an IP address.
  Configuration Errors: There may be misconfigurations in the SAP system settings or in the connection parameters.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to check if the target host is reachable from the SAP server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Verify Hostname/IP Address:
  
  Double-check the hostname or IP address in the configuration settings to ensure they are correct.
  
  
  
  Check Service Status:
  
  Ensure that the service you are trying to connect to on the target host is running. You may need to restart the service if it is down.
  
  
  
  Validate Port Configuration:
  
  Confirm that the correct port number is being used and that it is open and listening on the target host.
  
  
  
  DNS Configuration:
  
  If using a hostname, verify that DNS is correctly configured and that the hostname resolves to the correct IP address.
  
  
  
  Review SAP Configuration:
  
  Check the relevant SAP configuration settings (e.g., RFC destinations, logical systems) to ensure they are set up correctly.
  
  
  
  Logs and Traces:
  
  Review the SAP application logs and traces for more detailed error messages that may provide additional context about the failure.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific component or service you are trying to connect to for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Network Monitoring Tools: Utilize network monitoring tools to diagnose connectivity issues and analyze traffic between the SAP system and the target host.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the /STMC/CR_MSG872 Connect to host failed error.