How To Fix /STMC/CR_MSG809 - Error while creating document &1; filekey exists already for CM object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 809

• Message text: Error while creating document &1; filekey exists already for CM object &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG809 - Error while creating document &1; filekey exists already for CM object &2 ?

  The SAP error message /STMC/CR_MSG809 indicates that there is an issue when trying to create a document in the SAP system. Specifically, the error states that the file key already exists for the Content Management (CM) object you are trying to work with. This typically means that there is a conflict with an existing document or file key in the system.
  Cause:
  
  
  Duplicate File Key: The most common cause of this error is that the file key you are trying to use for the new document already exists in the system. This can happen if:
  
  A document with the same file key was previously created.
  There was an error in the document creation process that left a residual entry in the database.
  
  
  
  System Configuration Issues: There may be issues with the configuration of the Content Management system or the way file keys are generated.
  
  
  Data Consistency Issues: If there are inconsistencies in the database or if the system has not been properly synchronized, it may lead to this error.
  
  
  Solution:
  
  
  Check Existing Documents: 
  
  Use transaction codes like CV03N (Display Document) or CV01N (Create Document) to check if a document with the same file key already exists. If it does, you may need to use that document instead of creating a new one.
  
  
  
  Use a Unique File Key: 
  
  If you are manually specifying the file key, ensure that it is unique. You may need to generate a new file key that does not conflict with existing entries.
  
  
  
  Delete or Archive Existing Documents: 
  
  If the existing document is no longer needed, consider deleting or archiving it to free up the file key.
  
  
  
  Check System Configuration: 
  
  Review the configuration settings for the Content Management system to ensure that file key generation is set up correctly.
  
  
  
  Database Consistency Check: 
  
  If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is in a healthy state.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Content Management and document management processes for more detailed information on file keys and document handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management, such as CV01N, CV02N, and CV03N.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.