How To Fix /STMC/CR_MSG764 - Could not start with last used system

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 764

• Message text: Could not start with last used system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG764 - Could not start with last used system ?

  The SAP error message /STMC/CR_MSG764 Could not start with last used system typically indicates an issue with the system configuration or the user settings in the SAP GUI. This error can occur when the SAP GUI is unable to connect to the last used system, which may be due to various reasons such as network issues, system downtime, or incorrect configuration.
  Causes:
  
  System Unavailability: The last used SAP system may be down or not reachable due to network issues.
  Incorrect Configuration: The SAP GUI configuration might be incorrect, leading to connection failures.
  User Profile Issues: The user profile may have been corrupted or not properly set up.
  Changes in System Landscape: Changes in the SAP system landscape (like system renaming or moving to a different server) can lead to this error.
  Firewall or Security Settings: Firewall settings or security policies may be blocking the connection to the SAP system.
  
  Solutions:
  
  Check System Availability: Verify if the last used SAP system is up and running. You can do this by trying to connect to the system using another client or checking with your system administrator.
  Review SAP GUI Configuration:
  
  Open the SAP GUI and check the configuration settings.
  Ensure that the connection details (like system ID, instance number, and host) are correct.
  
  
  Reset User Profile:
  
  You can try resetting the user profile in the SAP GUI. This can often resolve issues related to corrupted profiles.
  To reset, you can delete the user profile files from the SAP GUI installation directory.
  
  
  Check Network Connectivity: Ensure that there are no network issues preventing access to the SAP system. You can use tools like ping or tracert to check connectivity.
  Firewall and Security Settings: Check if any firewall or security settings are blocking the connection to the SAP system. You may need to consult with your IT department for this.
  Manual Connection: Instead of relying on the last used system, try to manually connect to the desired SAP system by entering the connection details directly in the SAP GUI.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues faced by other users.
  Documentation: Review the SAP GUI documentation for troubleshooting connection issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact your SAP Basis team or SAP support for further assistance.