How To Fix /STMC/CR_MSG760 - Error while customizing; missing condition or sequence no.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 760

• Message text: Error while customizing; missing condition or sequence no.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG760 - Error while customizing; missing condition or sequence no. ?

  The SAP error message /STMC/CR_MSG760 typically indicates an issue related to customizing in the SAP system, specifically concerning missing conditions or sequence numbers in a configuration or customizing activity. This error often arises in the context of customizing settings for various modules, such as Sales and Distribution (SD), Material Management (MM), or others.
  Cause:
  
  Missing Condition Records: The error may occur if there are missing condition records that are required for the pricing or other customizing processes.
  Incorrect Sequence Number: The sequence number that is expected in the customizing settings may not be defined or is incorrectly set.
  Incomplete Customizing: The customizing process may not have been completed properly, leading to missing entries in the relevant tables.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing data.
  
  Solution:
  
  
  Check Condition Records: 
  
  Go to the relevant transaction (e.g., VK11 for pricing conditions) and verify that all necessary condition records are created and active.
  Ensure that the condition types and access sequences are correctly defined.
  
  
  
  Review Customizing Settings:
  
  Navigate to the customizing settings in the relevant module (e.g., SPRO) and check if all required settings are completed.
  Ensure that the sequence numbers are correctly defined and that there are no gaps or missing entries.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary customizing objects were included in the transport request.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  Use transaction SE80 or SE37 to analyze the relevant function modules or programs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12 (for pricing conditions), SPRO (for customizing), and SE80 (for development).
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with, as they may provide additional insights or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the /STMC/CR_MSG760 error message in your SAP system.