How To Fix /STMC/CR_MSG702 - Error while downloading SAP Note &1; rc=&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 702

• Message text: Error while downloading SAP Note &1; rc=&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG702 - Error while downloading SAP Note &1; rc=&2 ?

  The SAP error message /STMC/CR_MSG702 typically occurs when there is an issue while trying to download a specific SAP Note. The error message format indicates that there is a problem with the download process, and it provides a return code (rc) that can help diagnose the issue.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SAP Service Marketplace.
  Authorization Issues: The user may not have the necessary authorizations to download the SAP Note.
  Incorrect Note Number: The specified SAP Note number may be incorrect or does not exist.
  SAP Service Marketplace Issues: There could be temporary issues with the SAP Service Marketplace or the specific note repository.
  System Configuration: The system may not be properly configured to access the SAP Notes.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can connect to the SAP Service Marketplace. You can test this by trying to access the SAP Service Marketplace from a web browser.
  Verify Authorizations: Make sure that the user account you are using has the necessary authorizations to download SAP Notes. You may need to check with your SAP Basis administrator.
  Validate Note Number: Double-check the SAP Note number you are trying to download to ensure it is correct and exists in the SAP system.
  Check SAP Service Status: Visit the SAP Service Marketplace or SAP Support Launchpad to see if there are any known issues or maintenance activities that might be affecting the download.
  Review System Configuration: Ensure that your SAP system is correctly configured for downloading notes. This includes checking the settings in transaction SNOTE and ensuring that the system is connected to the correct SAP service.
  
  Related Information:
  
  Transaction SNOTE: This is the transaction used to manage SAP Notes in your system. You can use it to check the status of the notes and to download them.
  SAP Support Launchpad: This is the portal where you can find SAP Notes, Knowledge Base Articles, and other support resources.
  Return Codes: The return code (rc) provided in the error message can give more specific information about the nature of the error. You may need to refer to SAP documentation or support for detailed explanations of specific return codes.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance, providing them with the error message and any relevant details about your system configuration and the actions you have taken.