How To Fix /STMC/CR_MSG527 - Error while clearing metadata cache of gateway service &1: &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 527

  • Message text: Error while clearing metadata cache of gateway service &1: &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG527 - Error while clearing metadata cache of gateway service &1: &2 ?

    The SAP error message /STMC/CR_MSG527 typically indicates an issue related to clearing the metadata cache of a gateway service in the SAP system. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.

    Cause:

    1. Service Not Found: The specified gateway service (&1) may not exist or may not be properly registered in the system.
    2. Authorization Issues: The user executing the operation may not have the necessary authorizations to clear the metadata cache.
    3. System Configuration: There may be configuration issues with the gateway service or the underlying system that prevent the cache from being cleared.
    4. Network Issues: If the gateway service is trying to communicate with another system, network issues could prevent successful cache clearing.
    5. Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the metadata.

    Solution:

    1. Check Service Registration: Verify that the gateway service specified in the error message is correctly registered in the system. You can do this by checking the service in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).

    2. Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You may need to check roles and authorizations assigned to the user.

    3. Clear Cache Manually: If the automatic clearing fails, you can try to clear the cache manually. This can be done using transaction code /IWFND/CACHE to manage the cache settings.

    4. Check System Logs: Review the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.

    5. Restart Gateway Services: Sometimes, restarting the gateway services can help resolve temporary issues. You can do this through transaction code /IWFND/MAINT_SERVICE.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.

    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE, /IWFND/CACHE, and SLG1 for managing services and logs.
    • SAP Gateway: Understanding the SAP Gateway architecture and how services are registered and managed can provide insights into resolving issues related to service metadata.
    • Documentation: Refer to the official SAP documentation for detailed information on managing gateway services and troubleshooting common issues.

    By following these steps, you should be able to diagnose and resolve the error message /STMC/CR_MSG527 effectively.

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