How To Fix /STMC/CR_MSG497 - Error while opening external browser window; rc=&1

/STMC/CR_MSG497 - Overview

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 497

• Message text: Error while opening external browser window; rc=&1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG497 - Error while opening external browser window; rc=&1 ?

  The SAP error message /STMC/CR_MSG497 indicates that there was an issue when trying to open an external browser window from within the SAP system. The message includes a return code (rc=&1), which can provide additional context about the nature of the error.
  Possible Causes:
  
  Browser Configuration: The external browser may not be properly configured to handle requests from SAP. This could be due to settings in the browser or the operating system.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the external browser.
  SAP GUI Settings: The SAP GUI settings may not be configured to allow external browser calls.
  Missing or Incorrect URL: The URL being called may be incorrect or not properly formatted.
  Security Settings: Security settings in the browser or firewall may be blocking the request from SAP.
  
  Solutions:
  
  
  Check Browser Configuration:
  
  Ensure that the default browser is set correctly in the operating system.
  Check if the browser is capable of