How To Fix /STMC/CR_MSG384 - Synchronization of system failed; system properties might be obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 384

• Message text: Synchronization of system failed; system properties might be obsolete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG384 - Synchronization of system failed; system properties might be obsolete ?

  The SAP error message /STMC/CR_MSG384 indicates that there is a synchronization issue with the system properties in the SAP landscape management. This error typically arises in scenarios involving system replication, system landscape management, or when there are changes in the system configuration that have not been properly synchronized across the landscape.
  Cause:
  
  Obsolete System Properties: The system properties may not have been updated after changes were made to the system configuration, leading to inconsistencies.
  Network Issues: Connectivity problems between systems can prevent proper synchronization.
  Configuration Changes: Recent changes in the system (like updates, patches, or configuration changes) that have not been propagated to the landscape management system.
  Authorization Issues: Lack of proper authorizations for the user or service account performing the synchronization.
  
  Solution:
  
  
  Re-Synchronize the System:
  
  Go to the SAP Landscape Management (LaMa) or the relevant management tool.
  Attempt to manually trigger a synchronization of the system properties.
  
  
  
  Check System Configuration:
  
  Review the system configuration to ensure that all properties are correctly set and that there are no discrepancies.
  If there were recent changes, ensure they are reflected in the management tool.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing communication between the systems.
  Check firewall settings, VPN connections, or any other network configurations that might affect connectivity.
  
  
  
  Review Logs:
  
  Check the logs for more detailed error messages that might provide additional context on why the synchronization failed.
  Look for any specific error codes or messages that can guide troubleshooting.
  
  
  
  User Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to perform synchronization tasks.
  Review roles and permissions in the SAP system.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  If the issue persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Landscape Management (LaMa): A tool used for managing SAP landscapes, including system synchronization and configuration management.
  System Replication: Involves maintaining copies of systems for high availability and disaster recovery, which can lead to synchronization issues if not managed properly.
  SAP Notes: Regularly check for updates or patches that might address known issues related to system synchronization.
  
  By following these steps, you should be able to identify the root cause of the synchronization failure and implement a solution to resolve the error.