How To Fix /STMC/CR_MSG368 - Error while retrieving transport task for request &1; rc=&2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 368

• Message text: Error while retrieving transport task for request &1; rc=&2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG368 - Error while retrieving transport task for request &1; rc=&2 (&3) ?

  The SAP error message /STMC/CR_MSG368 typically indicates an issue with retrieving a transport task for a specific transport request. This error can occur in the context of the SAP Transport Management System (TMS) when there are problems with the transport request or its associated tasks.
  Cause
  The error can be caused by several factors, including:
  
  Transport Request Issues: The transport request may be incomplete, locked, or not properly released.
  Authorization Problems: The user may not have the necessary authorizations to access the transport request or task.
  Database Issues: There may be inconsistencies or issues in the database that prevent the retrieval of the transport task.
  Transport Directory Problems: Issues with the transport directory or configuration can also lead to this error.
  System Configuration: Misconfiguration in the Transport Management System settings.
  
  Solution
  To resolve the error, you can try the following steps:
  
  
  Check Transport Request Status:
  
  Go to transaction SE09 or SE10 to check the status of the transport request. Ensure that it is released and not locked.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the transport request and its tasks. You may need to consult with your security team.
  
  
  
  Review Transport Directory:
  
  Ensure that the transport directory is correctly configured and that there are no issues with the transport paths. You can check the transport directory settings in transaction STMS.
  
  
  
  Check for Database Issues:
  
  Run database consistency checks to ensure that there are no inconsistencies in the transport tables. You can use transaction SE14 for database consistency checks.
  
  
  
  Recreate Transport Task:
  
  If the transport task is corrupted, you may need to recreate it. This can be done by creating a new transport request and moving the objects again.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SE09 / SE10: Transport Organizer
  STMS: Transport Management System
  SM21: System Log
  SE14: Database Utility
  
  
  
  SAP Notes: Always check for relevant SAP Notes that may provide specific fixes or workarounds for this error.
  
  
  By following these steps, you should be able to diagnose and resolve the error related to transport tasks in SAP.