How To Fix /STMC/CR_MSG312 - Error while downloading file='&1'; rc=&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 312

• Message text: Error while downloading file='&1'; rc=&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG312 - Error while downloading file='&1'; rc=&2 ?

  The SAP error message /STMC/CR_MSG312 typically indicates an issue encountered while attempting to download a file. The message format suggests that it includes two parameters: &1 represents the filename, and &2 represents the return code (rc) associated with the download operation.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  File Path Issues: The specified file path may be incorrect or inaccessible.
  Authorization Issues: The user may not have the necessary permissions to access or download the file.
  Network Issues: There may be network connectivity problems that prevent the file from being downloaded.
  File Format or Size: The file may be too large or in an unsupported format for the download operation.
  SAP System Configuration: There may be configuration issues within the SAP system that affect file handling.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check File Path: Verify that the file path specified in the download request is correct and that the file exists at that location.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and download the file. You may need to check user roles and permissions.
  Test Network Connectivity: Ensure that there are no network issues that could be affecting the download process. You can try downloading other files to see if the issue is isolated to a specific file.
  Check File Size and Format: If the file is particularly large, consider breaking it into smaller parts or checking if the format is supported by the SAP system.
  Review SAP Configuration: Consult with your SAP Basis team to check if there are any configuration settings that might be affecting file downloads.
  Check Return Code: Analyze the return code (rc=&2) provided in the error message. This code can give you more specific information about the nature of the error. You can look up the return code in SAP documentation or consult with your SAP support team for further insights.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: You may want to use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.