How To Fix /STMC/CR_MSG289 - Error while verifying SAP digital signature of archive

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 289

• Message text: Error while verifying SAP digital signature of archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG289 - Error while verifying SAP digital signature of archive ?

  The SAP error message /STMC/CR_MSG289 indicates that there is an issue with verifying the digital signature of an archive in the SAP system. This error typically arises in the context of SAP ArchiveLink, which is used for storing and managing documents and data in an archive.
  Cause:
  The error can be caused by several factors, including:
  
  Corrupted Archive: The archive file may be corrupted or incomplete, leading to a failure in signature verification.
  Invalid Signature: The digital signature of the archive may be invalid, possibly due to tampering or an issue during the signing process.
  Missing or Incorrect Public Key: The public key used to verify the digital signature may be missing or incorrect in the SAP system.
  Configuration Issues: There may be configuration issues in the ArchiveLink settings or the digital signature settings in the SAP system.
  Expired Certificates: If the digital signature relies on certificates, they may have expired or been revoked.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Archive Integrity: Verify the integrity of the archive file. If it is corrupted, you may need to restore it from a backup.
  Verify Digital Signature: Ensure that the digital signature is valid. If it is not, you may need to re-sign the archive with a valid signature.
  Update Public Key: Ensure that the correct public key is available in the SAP system for verifying the digital signature. You may need to import the public key again if it is missing or incorrect.
  Review Configuration: Check the ArchiveLink configuration settings in the SAP system to ensure they are set up correctly for digital signatures.
  Check Certificates: If the digital signature relies on certificates, check their validity. Renew or replace any expired or revoked certificates.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP ArchiveLink: Familiarize yourself with how ArchiveLink works, including its configuration and management.
  Digital Signatures in SAP: Understand the process of creating and verifying digital signatures within the SAP environment.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the /STMC/CR_MSG289 error in your SAP system.