How To Fix /STMC/CR_MSG278 - Error while collecting data '&1&2&3&4'

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 278

• Message text: Error while collecting data '&1&2&3&4'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG278 - Error while collecting data '&1&2&3&4' ?

  The SAP error message /STMC/CR_MSG278 typically indicates an issue encountered during the data collection process in the SAP system, particularly in the context of the SAP Solution Manager or related components. The message format Error while collecting data '&1&2&3&4' suggests that there is a problem with the data collection for a specific object or process.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the data collection settings or in the related components.
  Authorization Problems: The user executing the data collection may not have the necessary authorizations to access the required data.
  Technical Errors: There could be underlying technical issues, such as missing or corrupted data, or problems with the data source.
  Network Issues: If the data collection involves remote systems, network connectivity issues could lead to this error.
  System Performance: High load on the system or performance issues could cause timeouts or failures during data collection.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the data collection process. Ensure that all parameters are set correctly.
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the data collection. You may need to check roles and permissions.
  Review Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  Test Connectivity: If the data collection involves remote systems, test the connectivity to those systems to ensure they are reachable.
  Monitor System Performance: Use transaction ST03N to analyze system performance and identify any bottlenecks that may be affecting data collection.
  Consult Documentation: Refer to SAP Notes or the official SAP documentation for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM37 (Job Monitoring), and SLG1 (Application Log) for further investigation.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.