How To Fix /STMC/CR_MSG115 - Error while retrieving child system from &1: '&2' '&3'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 115

  • Message text: Error while retrieving child system from &1: '&2' '&3'

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG115 - Error while retrieving child system from &1: '&2' '&3' ?

    The SAP error message /STMC/CR_MSG115 typically indicates an issue with retrieving information about a child system in a system landscape. This error can occur in various contexts, such as during system landscape management or when trying to access system information in the SAP Solution Manager.

    Cause:

    The error message /STMC/CR_MSG115 can be caused by several factors, including:

    1. Network Issues: There may be connectivity problems between the SAP Solution Manager and the child system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the child system.
    3. Configuration Issues: The child system may not be properly configured in the Solution Manager or may not be registered correctly.
    4. System Status: The child system may be down or not reachable due to maintenance or other issues.
    5. Incorrect System Data: The system ID or other parameters provided may be incorrect.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Connectivity: Ensure that the SAP Solution Manager can reach the child system. You can do this by pinging the child system or checking network configurations.

    2. Verify Authorizations: Make sure that the user account being used has the necessary authorizations to access the child system. This may involve checking roles and permissions in both the Solution Manager and the child system.

    3. Review Configuration: Check the configuration of the child system in the Solution Manager. Ensure that the system is correctly registered and that all required parameters (like system ID, instance number, etc.) are accurate.

    4. Check System Status: Verify that the child system is up and running. You can check the system logs or use transaction codes like SM51 or SM37 to see if there are any issues.

    5. Consult Logs: Look at the logs in the Solution Manager and the child system for any additional error messages or warnings that could provide more context about the issue.

    6. Update System Data: If the system ID or other parameters are incorrect, update them in the Solution Manager.

    7. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_SETUP, SMD, or LMDB for managing system landscapes.
    • SAP Documentation: Refer to the official SAP documentation for Solution Manager and system landscape management for more detailed guidance.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant