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How To Fix /STMC/CR_MSG112 - Error while retrieving system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_MSG -

  • Message number: 112

  • Message text: Error while retrieving system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_MSG112 - Error while retrieving system ?

    The SAP error message /STMC/CR_MSG112 typically indicates an issue related to the retrieval of system information, often in the context of system landscape management or system monitoring. This error can arise due to various reasons, including configuration issues, connectivity problems, or authorization issues.

    Possible Causes:

    1. Network Connectivity Issues: There may be problems with the network connection between the SAP system and the system from which it is trying to retrieve information.
    2. Authorization Problems: The user or service account may not have the necessary permissions to access the required system information.
    3. Configuration Errors: There could be misconfigurations in the system landscape or in the settings of the relevant SAP components.
    4. System Availability: The target system may be down or not reachable due to maintenance or other issues.
    5. Incorrect System ID or Instance Number: The system ID or instance number being referenced may be incorrect or not exist.

    Solutions:

    1. Check Network Connectivity: Ensure that the network connection between the systems is stable and that there are no firewall rules blocking access.
    2. Verify Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the system information.
    3. Review Configuration Settings: Go through the configuration settings in the SAP system landscape to ensure that all systems are correctly defined and reachable.
    4. Check System Status: Verify that the target system is up and running. You can do this by trying to log in to the system directly or checking its status in the SAP Management Console.
    5. Correct System ID/Instance Number: Double-check the system ID and instance number being used in the configuration to ensure they are correct.
    6. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on system landscape management and error handling.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the /STMC/CR_MSG112 error in your SAP environment.

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