How To Fix /STMC/CR_MSG046 - Error while retrieving release data (system &1; connection &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 046

• Message text: Error while retrieving release data (system &1; connection &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG046 - Error while retrieving release data (system &1; connection &2) ?

  The SAP error message /STMC/CR_MSG046 indicates that there was an issue while retrieving release data from a specific system and connection. This error typically occurs in the context of SAP Change Request Management (ChaRM) or when working with transport requests and release management.
  Cause:
  The error can be caused by several factors, including:
  
  
  Connection Issues: There may be a problem with the connection to the target system. This could be due to network issues, incorrect configuration, or the target system being down.
  
  
  Authorization Problems: The user may not have the necessary authorizations to access the release data in the target system.
  
  
  Configuration Errors: There may be misconfigurations in the transport management system (TMS) or in the ChaRM setup.
  
  
  System Status: The target system might be in a state that does not allow for data retrieval, such as being in maintenance mode or not being properly configured as a transport target.
  
  
  Data Consistency Issues: There could be inconsistencies in the data between the systems involved, which may prevent successful retrieval.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Connection: Verify that the connection to the target system is active and correctly configured. You can do this by using transaction SM59 to test the RFC connection.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the release data in the target system. You may need to check roles and profiles assigned to the user.
  
  
  Check System Status: Make sure that the target system is up and running, and that it is not in maintenance mode. You can check the system status in transaction SM51 or SM12.
  
  
  Review TMS Configuration: Check the transport management system configuration to ensure that all systems are correctly defined and that there are no inconsistencies.
  
  
  Check Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to Change Request Management and transport management for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SLG1 - Application Log
  ST22 - Dump Analysis
  SM21 - System Log
  SE01 - Transport Organizer
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the official SAP documentation for Change Request Management and Transport Management for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the /STMC/CR_MSG046 error.