How To Fix /STMC/CR_MSG033 - Error while retrieving instance; instance of class '1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 033

• Message text: Error while retrieving instance; instance of class '1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG033 - Error while retrieving instance; instance of class '1' does not exist ?

  The SAP error message /STMC/CR_MSG033 indicates that there is an issue with retrieving an instance of a specific class, in this case, class '1'. This error typically arises in the context of SAP's Change Request Management (ChaRM) or Transport Management System (TMS) when the system is unable to find the specified instance.
  Causes:
  
  Non-Existent Instance: The instance you are trying to access may not exist in the system. This could be due to deletion or it never being created.
  Incorrect Class Reference: The class reference might be incorrect or misconfigured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the instance.
  Data Consistency Issues: There may be inconsistencies in the database or application layer that prevent the instance from being retrieved.
  Transport Directory Issues: If the error occurs during transport, there may be issues with the transport directory or configuration.
  
  Solutions:
  
  Verify Instance Existence: Check if the instance of class '1' actually exists in the system. You can do this by using transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to look for the class and its instances.
  Check Configuration: Ensure that the configuration for the class and its instances is correct. This includes checking any related customizing settings.
  Review Authorizations: Make sure that the user has the necessary authorizations to access the instance. You can check this using transaction SU53 (Authorization Check) after the error occurs.
  Database Consistency Check: Run consistency checks on the database to ensure that there are no inconsistencies. This can be done using transaction codes like SE14 (Database Utility).
  Transport Directory Check: If the error is related to transport, check the transport directory and ensure that all necessary transport requests are correctly configured and available.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the official SAP documentation for Change Request Management and Transport Management for any specific configurations or requirements.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.