How To Fix /STMC/CR_MSG021 - Error while exporting content; unable to create XML document

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 021

• Message text: Error while exporting content; unable to create XML document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG021 - Error while exporting content; unable to create XML document ?

  The SAP error message /STMC/CR_MSG021 indicates that there was an error while exporting content, specifically that the system was unable to create an XML document. This error can occur in various contexts, such as when exporting data from SAP systems or when working with content management functionalities.
  Possible Causes:
  
  Invalid Data: The data being exported may contain invalid characters or formatting issues that prevent the XML document from being created.
  Configuration Issues: There may be misconfigurations in the content repository or the export settings.
  System Limitations: The system may be running into memory or resource limitations that prevent it from processing the export.
  Authorization Issues: The user may not have the necessary permissions to perform the export operation.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Validity: Review the data being exported for any invalid characters or formatting issues. Ensure that all data adheres to XML standards.
  Review Configuration: Check the configuration settings for the content repository and ensure that they are set up correctly. This includes checking the paths, formats, and any other relevant settings.
  Monitor System Resources: Check the system's memory and resource usage. If the system is low on resources, consider optimizing performance or increasing available resources.
  Check Authorizations: Ensure that the user performing the export has the necessary authorizations to access the data and perform the export operation.
  Update Software: Check for any available updates or patches for your SAP system. Applying the latest patches can resolve known bugs and issues.
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with, as it may provide additional insights into the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.