How To Fix /STMC/CR_LOG068 - Document &1&2 could not be deserialized

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_LOG -

• Message number: 068

• Message text: Document &1&2 could not be deserialized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_LOG068 - Document &1&2 could not be deserialized ?

  The SAP error message /STMC/CR_LOG068 Document &1&2 could not be deserialized typically indicates an issue with the serialization and deserialization process of documents in the SAP system, particularly in the context of the SAP Cloud Platform or SAP Business Technology Platform. This error can occur when the system is unable to convert a serialized document back into its original format, which can be due to various reasons.
  Causes:
  
  Data Corruption: The document data may be corrupted or incomplete, preventing successful deserialization.
  Version Mismatch: There may be a mismatch between the versions of the software components involved in the serialization/deserialization process.
  Configuration Issues: Incorrect configuration settings in the system can lead to deserialization failures.
  Missing Dependencies: Required libraries or dependencies for deserialization may be missing or not properly configured.
  Incompatible Data Types: The data types used in the document may not match the expected types during deserialization.
  
  Solutions:
  
  Check Document Integrity: Verify the integrity of the document that is being deserialized. If possible, try to regenerate or re-upload the document.
  Review System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software Components: Ensure that all relevant software components are up to date and compatible with each other.
  Configuration Review: Review the configuration settings related to document handling and serialization/deserialization processes.
  Test with Different Data: If possible, test the deserialization process with different documents to see if the issue is specific to a particular document.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message or provide patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on serialization and deserialization processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Configuration: Ensure that your system is configured correctly for the specific business processes you are working with, as misconfigurations can lead to serialization issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the deserialization error in your SAP system.