How To Fix STM_CLAIM014 - Manual settlement &1 created for claim validation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: STM_CLAIM - TMA: Message Class

• Message number: 014

• Message text: Manual settlement &1 created for claim validation &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STM_CLAIM014 - Manual settlement &1 created for claim validation &2 ?

  The SAP error message STM_CLAIM014 indicates that a manual settlement has been created for a claim validation. This message typically arises in the context of claims management within SAP, particularly when dealing with settlements and validations of claims.
  Cause:
  The error message can occur due to several reasons:
  
  Manual Settlement Creation: A manual settlement has been created for a claim that is still undergoing validation. This can happen if the claim is not in a finalized state or if there are discrepancies in the claim data.
  Validation Issues: The claim may not have passed all necessary validations, leading to the creation of a manual settlement that is not aligned with the expected process.
  Configuration Issues: There may be configuration settings in the claims management module that are not set up correctly, leading to conflicts between automated and manual processes.
  
  Solution:
  To resolve the STM_CLAIM014 error, consider the following steps:
  
  Review Claim Status: Check the status of the claim in question. Ensure that it has passed all necessary validations before proceeding with any settlements.
  Check Manual Settlements: If a manual settlement has been created, verify that it is appropriate and that it aligns with the claim's validation status. If necessary, reverse or adjust the manual settlement.
  Validate Claim Data: Ensure that all data related to the claim is accurate and complete. This includes checking for missing information or discrepancies that could affect validation.
  Consult Documentation: Review SAP documentation or help resources related to claims management and settlements to ensure that you are following the correct procedures.
  Configuration Review: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to claims management. They may need to adjust settings to prevent conflicts between manual and automated processes.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  SAP Modules: This error is primarily related to the SAP Claims Management module (part of SAP ERP).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CLM1 (for claims management) and CLM2 (for claim settlements) to navigate the system effectively.
  User Roles: Ensure that users involved in claims processing have the appropriate roles and authorizations to create and manage settlements.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.