How To Fix STL_RB294 - No default value could be determined for partial payment

SAP Error Message - Details

• Message type: E = Error

• Message class: STL_RB - Rebate Settlement Tool

• Message number: 294

• Message text: No default value could be determined for partial payment

What causes this issue?

Based on the Customizing for the agreement type, no value could be
determined for the partial settlement of a rebate agreement.

System Response

No partial settlement was created for the agreements involved.

How to fix this error?

If you want to create an automatic partial settlement, you have to
select either <ZK>A</> (payment up to the value of the accrual) or <ZK>B
</> (payment up to the value of a pro-forma final settlement) as the
manual payment procedure.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message STL_RB294 - No default value could be determined for partial payment ?

  The SAP error message STL_RB294, which states "No default value could be determined for partial payment," typically occurs in the context of payment processing, particularly when dealing with partial payments in accounts receivable or accounts payable.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing Configuration: The system may not have the necessary configuration settings for handling partial payments. This could include missing default values for payment terms or payment methods.
  
  
  Incomplete Master Data: The customer or vendor master data may not have the required information filled out, such as payment terms or bank details.
  
  
  Document Settings: The document type or payment document may not be set up to allow for partial payments.
  
  
  Custom Logic: If there are custom enhancements or user exits in place, they may not be correctly handling the logic for partial payments.
  
  
  Solution:
  To resolve the STL_RB294 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment processing in SAP (Transaction code: SPRO).
  Ensure that the settings for partial payments are correctly configured under the relevant sections for accounts receivable or accounts payable.
  
  
  
  Review Master Data:
  
  Check the customer or vendor master records to ensure that all necessary fields are filled out, particularly those related to payment terms and methods.
  You can use transaction codes like FD03 for customers and FK03 for vendors to view the master data.
  
  
  
  Document Type Settings:
  
  Verify the settings for the document types being used for the transactions. Ensure that they allow for partial payments.
  
  
  
  Check for Custom Logic:
  
  If there are any custom enhancements or user exits, review the code to ensure that it correctly handles partial payments. You may need to involve a developer if you suspect this is the cause.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring partial payments.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for STL_RB294 in the SAP Support Portal.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) for managing payment settings.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant for further assistance.