How To Fix STGR138 - Cannot save error messages; contact administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: STGR - Hold store grouping messages

• Message number: 138

• Message text: Cannot save error messages; contact administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STGR138 - Cannot save error messages; contact administrator ?

  The SAP error message STGR138, which states "Cannot save error messages; contact administrator," typically indicates an issue with the system's ability to save error messages related to the SAP system's logging or monitoring functions. This can occur in various contexts, such as during the execution of transactions or when trying to log errors in the system.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save error messages or logs.
  Database Issues: There may be problems with the database connection or the database itself, such as being full or having corruption.
  Configuration Issues: The configuration settings for logging or error message handling may be incorrect or incomplete.
  System Performance: If the system is under heavy load, it may not be able to process and save messages in a timely manner.
  Transport Issues: If the error occurs during a transport process, it may be related to issues with the transport directory or transport management.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save error messages. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  Database Check: Verify the status of the database. Check for any issues such as being full or any locks that may prevent writing to the database. You may need to consult with your database administrator.
  Review Configuration: Check the configuration settings related to logging and error handling. Ensure that they are set up correctly.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Transport Directory: If the error occurs during a transport, check the transport directory for any issues. Ensure that the transport paths are correctly configured and that there are no locks on the transport files.
  Check Logs: Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Monitoring: Use transaction ST22 (Dump Analysis) to check for any short dumps that may be related to this error.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.