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How To Fix STEP501 - Product [&1] is flagged neither as an 'Item', nor as a 'Document'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STEP - ISO 10303 STEP Mapping Messages

  • Message number: 501

  • Message text: Product [&1] is flagged neither as an 'Item', nor as a 'Document'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STEP501 - Product [&1] is flagged neither as an 'Item', nor as a 'Document' ?

    The SAP error message STEP501 indicates that a product (identified by the placeholder [&1]) is not properly classified as either an 'Item' or a 'Document' in the system. This can occur in various contexts, such as during the creation of a sales order, purchase order, or when processing documents in SAP.

    Cause:

    1. Incorrect Product Configuration: The product may not be set up correctly in the system. It might be missing necessary classifications or attributes that define it as an 'Item' or 'Document'.
    2. Master Data Issues: The product master data may be incomplete or incorrectly maintained. This includes missing or incorrect entries in the material master or document types.
    3. Custom Development: If there are custom developments or enhancements in the SAP system, they might not be handling the product classification correctly.
    4. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in incorrect classifications.

    Solution:

    1. Check Product Master Data:

      • Go to the material master (transaction code MM03) and verify that the product is correctly defined as an 'Item' or 'Document'.
      • Ensure that all necessary views (Basic Data, Sales, Purchasing, etc.) are filled out correctly.
    2. Review Configuration Settings:

      • Check the configuration settings in the relevant modules (e.g., Sales and Distribution, Materials Management) to ensure that the product type is correctly defined.
      • Use transaction codes like SPRO to access the configuration settings.
    3. Validate Document Types:

      • If the product is supposed to be a document, ensure that the document type is correctly defined and that the product is assigned to the appropriate document type.
    4. Check for Custom Code:

      • If there are any custom developments, review the code to ensure that it correctly handles product classifications.
    5. Data Migration Review:

      • If the issue arose after a data migration, review the migration process to ensure that all products were classified correctly.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: MM03 (Display Material), MM02 (Change Material), SPRO (Customizing).
    • SAP Modules: Sales and Distribution (SD), Materials Management (MM).
    • Documentation: Refer to SAP Help documentation for detailed information on product classification and master data management.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the root cause of the STEP501 error and implement the necessary corrections to resolve it.

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