How To Fix STEP409 - Property &1 (type &2) ignored due to missing Custom. info (instance &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: STEP - ISO 10303 STEP Mapping Messages

• Message number: 409

• Message text: Property &1 (type &2) ignored due to missing Custom. info (instance &3)

What causes this issue?

Customizing settings are missing from the CFO_PROPERTY table.

System Response

The instance in the STEP file is ignored.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Please maintain the CFO_PROPERTY table.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message STEP409 - Property &1 (type &2) ignored due to missing Custom. info (instance &3) ?

  The SAP error message STEP409 indicates that a property in a certain context is being ignored because the required custom information is missing. This typically occurs in scenarios involving custom development, such as when using Business Workflow, Business Process Management (BPM), or other custom applications where specific properties or configurations are expected.
  Cause:
  
  
  Missing Custom Information: The error suggests that a required piece of custom information (instance) is not available or has not been defined in the system. This could be due to:
  
  Incorrect configuration or setup of the custom object.
  The instance that is supposed to provide the custom information is not created or is inactive.
  The property being referenced is not properly linked to the custom information.
  
  
  
  Development Issues: If the error arises during the development phase, it may indicate that the developer has not properly implemented the necessary logic to handle the custom information.
  
  
  Transport Issues: If the custom information was recently transported from one system to another (e.g., from development to production), it may not have been transported correctly.
  
  
  Solution:
  
  
  Check Configuration: Verify that the custom information instance referenced in the error message is correctly configured and active. Ensure that all necessary settings are in place.
  
  
  Review Custom Development: If you are a developer, review the code or configuration that is supposed to provide the custom information. Ensure that it is correctly implemented and that all required properties are being set.
  
  
  Check Transport Requests: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
  
  
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant areas of the code to see where the custom information is expected and why it is not being found.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to the custom object or property to ensure that you are following the correct procedures.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message STEP409.
  Community Forums: Look for discussions in SAP Community or other forums where similar issues may have been addressed.
  Documentation: Review the documentation for the specific module or functionality you are working with to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the STEP409 error and implement a solution to resolve it.