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How To Fix STEP385 - Import BOM for document &1 &2 &3 &4:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STEP - ISO 10303 STEP Mapping Messages

  • Message number: 385

  • Message text: Import BOM for document &1 &2 &3 &4:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STEP385 - Import BOM for document &1 &2 &3 &4: ?

    The SAP error message STEP385 typically occurs during the import of a Bill of Materials (BOM) and indicates that there is an issue with the data being processed. The message format includes placeholders for document numbers, which can help identify the specific BOM or related documents that are causing the issue.

    Possible Causes:

    1. Data Inconsistencies: The BOM data being imported may have inconsistencies or errors, such as missing mandatory fields or incorrect data formats.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the import operation.
    3. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the data being imported.
    4. Dependencies: The BOM being imported may have dependencies on other objects (like materials or routing) that are not available or not correctly defined in the system.
    5. Versioning Issues: If the BOM versioning is not handled correctly, it may lead to conflicts during the import process.

    Solutions:

    1. Check Data Validity: Review the BOM data being imported for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
    2. Authorization Check: Verify that the user performing the import has the necessary authorizations to create or modify BOMs.
    3. Configuration Review: Check the configuration settings related to BOMs in the SAP system to ensure they are set up correctly.
    4. Dependency Verification: Ensure that all dependent objects (materials, routing, etc.) are available and correctly defined in the system before importing the BOM.
    5. Error Logs: Review the error logs or application logs in SAP (transaction SLG1) for more detailed information about the error. This can provide insights into what specifically went wrong during the import process.
    6. Testing in Development: If possible, test the import process in a development or test environment to identify and resolve issues before attempting in production.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to SAP documentation regarding BOM import processes for best practices and guidelines.
    • Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.

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