How To Fix STEP020 - PLM extension (EA-PLM) is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: STEP - ISO 10303 STEP Mapping Messages

• Message number: 020

• Message text: PLM extension (EA-PLM) is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message STEP020 - PLM extension (EA-PLM) is not active ?

  The SAP error message "STEP020 PLM extension (EA-PLM) is not active" typically indicates that the PLM (Product Lifecycle Management) extension is not activated in your SAP system. This can occur for various reasons, such as the extension not being installed, not being properly configured, or the necessary authorizations not being granted.
  Cause:
  
  PLM Extension Not Installed: The EA-PLM (Enterprise Extension for Product Lifecycle Management) component may not be installed in your SAP system.
  Activation Issues: Even if the extension is installed, it may not be activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the PLM functionalities.
  System Configuration: There may be configuration issues that prevent the PLM extension from functioning correctly.
  
  Solution:
  
  
  Check Installation:
  
  Verify if the EA-PLM component is installed in your SAP system. You can do this by checking the installed components in transaction code SPAM or SAINT.
  If it is not installed, you may need to install it using the Software Update Manager (SUM) or through the appropriate installation process.
  
  
  
  Activate the Extension:
  
  If the EA-PLM component is installed but not active, you can activate it using transaction code SICF to check the service activation.
  You may also need to activate the necessary business functions in transaction code SFW5.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access PLM functionalities. This can be done by checking the user roles and authorizations in transaction code PFCG.
  
  
  
  System Configuration:
  
  Review the system configuration settings related to PLM. This may involve checking the customizing settings in transaction codes like SPRO to ensure that all necessary settings are in place.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or the specific documentation for the EA-PLM component for detailed instructions on installation and activation.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAM / SAINT: For checking installed components.
  SICF: For checking and activating services.
  SFW5: For activating business functions.
  PFCG: For managing user roles and authorizations.
  SPRO: For accessing the SAP Customizing Implementation Guide.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the EA-PLM component.
  
  
  Documentation: Review the official SAP documentation for PLM to understand the requirements and configurations needed for successful implementation.
  
  
  By following these steps, you should be able to resolve the error message and activate the PLM extension in your SAP system.