How To Fix STEP014 - Select another server (RFC server &1 is not responding)

SAP Error Message - Details

• Message type: E = Error

• Message class: STEP - ISO 10303 STEP Mapping Messages

• Message number: 014

• Message text: Select another server (RFC server &1 is not responding)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STEP014 - Select another server (RFC server &1 is not responding) ?

  The SAP error message "STEP014 Select another server (RFC server &1 is not responding)" typically indicates that the Remote Function Call (RFC) server specified in the error message is not responding to requests. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the RFC server.
  Server Down: The RFC server may be down or not running, which can happen due to maintenance, crashes, or other issues.
  Configuration Issues: Incorrect configuration settings in the RFC destination or the server itself can lead to this error.
  Timeouts: The RFC call may be timing out due to long processing times or heavy load on the server.
  Authorization Issues: The user or system may not have the necessary authorizations to access the RFC server.
  Resource Limitations: The server may be overloaded or have insufficient resources (CPU, memory) to handle requests.
  
  Solutions:
  
  Check Server Status: Verify that the RFC server is up and running. You can do this by checking the server logs or using monitoring tools.
  Network Connectivity: Ensure that there are no network issues. You can use tools like ping or traceroute to check connectivity to the RFC server.
  Review Configuration: Check the RFC destination configuration in transaction SM59. Ensure that the connection parameters are correct and that the server is properly defined.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the RFC destination configuration.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to access the RFC server.
  Monitor Server Load: Check the load on the RFC server. If it is overloaded, consider optimizing the processes or scaling the server resources.
  Restart Services: If the server is unresponsive, restarting the relevant services or the server itself may resolve the issue.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: To manage RFC destinations.
  SM21: To check system logs for errors.
  ST22: To check for dumps that may provide more context on the issue.
  SM37: To monitor background jobs that may be related to the RFC call.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the RFC server or the specific error message.
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring and troubleshooting RFC connections.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.