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How To Fix STC_TM420 - TRACE_ID=&1 ZDM_TASK_ID=&2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STC_TM - Task List Manager Messages

  • Message number: 420

  • Message text: TRACE_ID=&1 ZDM_TASK_ID=&2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STC_TM420 - TRACE_ID=&1 ZDM_TASK_ID=&2 ?

    The SAP error message STC_TM420 with the parameters TRACE_ID and ZDM_TASK_ID typically relates to issues encountered during the execution of a task in the SAP Landscape Management (LaMa) or during a system copy or system refresh operation. This error can occur in various scenarios, particularly when using the Zero Downtime Maintenance (ZDM) feature.

    Cause:

    1. Task Execution Failure: The error indicates that a task related to the ZDM process has failed. This could be due to various reasons, such as:

      • Configuration issues.
      • Missing prerequisites or dependencies.
      • Resource constraints (e.g., insufficient memory or CPU).
      • Network issues or connectivity problems.
      • Errors in the underlying scripts or commands being executed.
    2. Trace ID and Task ID: The parameters TRACE_ID and ZDM_TASK_ID provide specific identifiers for the trace logs and the task that failed. These can be used to pinpoint the exact issue in the logs.

    Solution:

    1. Check Logs:

      • Use the TRACE_ID and ZDM_TASK_ID to locate the relevant logs. You can find detailed information about the error in the trace files or logs associated with the task.
      • Look for any specific error messages or warnings that can provide more context about the failure.
    2. Review Configuration:

      • Ensure that all configurations related to the ZDM process are correct. This includes checking the system landscape configuration, user authorizations, and any required settings in the SAP system.
    3. Resource Availability:

      • Verify that the system has sufficient resources (CPU, memory, disk space) to execute the task. If necessary, allocate more resources or optimize the current usage.
    4. Network Connectivity:

      • Check for any network issues that might be affecting the communication between systems involved in the ZDM process.
    5. Consult Documentation:

      • Refer to the official SAP documentation for ZDM and the specific task you are trying to execute. There may be known issues or additional steps required for certain configurations.
    6. SAP Support:

      • If the issue persists and you cannot resolve it using the above steps, consider reaching out to SAP Support. Provide them with the TRACE_ID and ZDM_TASK_ID for more targeted assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes that might address known issues related to the STC_TM420 error. SAP Notes often contain fixes, workarounds, or additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues. You can find discussions, solutions, and best practices shared by other SAP professionals.
    • Documentation: Review the SAP Help Portal for detailed guides on Zero Downtime Maintenance and related tasks.

    By following these steps, you should be able to diagnose and resolve the STC_TM420 error effectively.

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