How To Fix STC_TM365 - XML deserialization error at tree position &1: &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_TM - Task List Manager Messages

• Message number: 365

• Message text: XML deserialization error at tree position &1: &2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STC_TM365 - XML deserialization error at tree position &1: &2&3&4 ?

  The SAP error message STC_TM365, which indicates an XML deserialization error, typically occurs during the processing of XML data in the SAP system. This error can arise in various contexts, such as during the execution of background jobs, data imports, or when handling XML-based interfaces.
  Cause:
  The error message STC_TM365 usually points to issues related to the structure or content of the XML data being processed. Common causes include:
  
  Malformed XML: The XML data may not conform to the expected structure, which can include missing tags, incorrect nesting, or invalid characters.
  Data Type Mismatch: The data types defined in the XML do not match the expected types in the SAP system.
  Encoding Issues: There may be problems with character encoding, especially if the XML contains special characters.
  Schema Validation Failure: The XML may fail to validate against the expected XML schema (XSD) defined in the SAP system.
  
  Solution:
  To resolve the STC_TM365 error, you can take the following steps:
  
  Validate the XML: Use an XML validator tool to check the structure of the XML data. Ensure that it adheres to the expected schema and that there are no syntax errors.
  Check Data Types: Review the data types in the XML and ensure they match the expected types in the SAP system. Correct any discrepancies.
  Review Encoding: Ensure that the XML is encoded correctly (e.g., UTF-8) and that any special characters are properly escaped.
  Debugging: If you have access to the SAP system's debugging tools, you can trace the execution to identify where the deserialization is failing. This may provide more context on the specific issue.
  Consult Documentation: Refer to the relevant SAP documentation or notes for any specific requirements or known issues related to the XML processing in your version of SAP.
  Contact SAP Support: If the issue persists and you cannot identify the root cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) for more details on the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  XML Schema: If you have access to the XML schema (XSD) used by the SAP system, review it to ensure that your XML data conforms to the expected structure.
  
  By following these steps, you should be able to diagnose and resolve the STC_TM365 XML deserialization error in your SAP system.