How To Fix STC_SC_TASKS323 - Key not found in secure store

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 323

• Message text: Key not found in secure store

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS323 - Key not found in secure store ?

  The SAP error message "STC_SC_TASKS323: Key not found in secure store" typically occurs in the context of SAP's Secure Store, which is used to manage sensitive information such as passwords, keys, and other credentials securely. This error indicates that the system is unable to find a specific key that is expected to be present in the secure store.
  Cause:
  
  Missing Key: The key that the system is trying to access does not exist in the secure store. This could be due to it not being created, being deleted, or being incorrectly configured.
  Incorrect Configuration: The configuration settings for the secure store may be incorrect, leading to the system looking for a key that is not properly defined.
  Authorization Issues: The user or process attempting to access the secure store may not have the necessary permissions to retrieve the key.
  Transport Issues: If the secure store configuration was transported from another system, it may not have been properly set up in the target system.
  
  Solution:
  
  Check Key Existence: Verify that the key in question exists in the secure store. You can do this by accessing the secure store configuration in the SAP system.
  Create or Restore Key: If the key is missing, you may need to create it or restore it from a backup if available.
  Review Configuration: Ensure that the secure store is correctly configured. Check the relevant settings in transaction codes like STRUST or STRUSTSSO2 to ensure that the secure store is set up properly.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the secure store. You may need to adjust roles or permissions accordingly.
  Transport Configuration: If the issue arose after a transport, ensure that the secure store configuration was included in the transport and that it was correctly imported into the target system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like STRUST, STRUSTSSO2, and SICF for managing secure storage and services.
  SAP Notes: Check SAP Notes for any known issues or patches related to the secure store and the specific error message.
  Documentation: Review SAP documentation on secure storage and key management for best practices and troubleshooting steps.
  Logs: Check system logs (transaction SLG1) for additional details that may provide more context about the error.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.