How To Fix STC_SC_TASKS197 - Client &1 is not unlocked for logon; return code = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 197

• Message text: Client &1 is not unlocked for logon; return code = &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS197 - Client &1 is not unlocked for logon; return code = &2 ?

  The SAP error message STC_SC_TASKS197 indicates that a specific client (denoted by &1) is not unlocked for logon, and the return code (&2) provides additional context about the issue. This error typically occurs when a user or a background job attempts to log into a client that has been locked for various reasons, such as maintenance, security, or administrative actions.
  Cause:
  
  Client Lock: The client is locked for logon, which can happen during system maintenance, upgrades, or if the client is set to be inactive.
  User Restrictions: Certain user roles or profiles may restrict access to specific clients.
  System Configuration: The system may be configured to prevent logon to the client due to specific settings or policies.
  
  Solution:
  To resolve the STC_SC_TASKS197 error, you can follow these steps:
  
  
  Unlock the Client:
  
  Use transaction code SCC4 to check the status of the client.
  If the client is locked, you can unlock it by changing the status from "Not modifiable" to "Modifiable" or "Test" as appropriate.
  Ensure that you have the necessary authorizations to make this change.
  
  
  
  Check Client Settings:
  
  Verify the client settings in transaction SCC4 to ensure that the client is configured correctly for logon.
  Make sure that the client is not set to "No logon" or similar restrictions.
  
  
  
  Review User Authorizations:
  
  Check if the user or job that is trying to log in has the necessary authorizations to access the client.
  Ensure that the user roles are correctly assigned and that there are no restrictions preventing access.
  
  
  
  Consult System Administrator:
  
  If you do not have the necessary permissions to unlock the client or change settings, contact your SAP system administrator for assistance.
  
  
  
  Check for Background Jobs:
  
  If this error occurs during the execution of a background job, ensure that the job is scheduled to run in a client that is currently unlocked.
  
  
  
  Related Information:
  
  
  Return Code: The return code (&2) can provide additional context about the specific reason for the lock. Common return codes include:
  
  0: No issues, but the client is locked.
  Other codes may indicate specific issues that need to be addressed.
  
  
  
  Documentation: Refer to SAP documentation or support notes for more detailed information on client management and error handling.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to resolve the STC_SC_TASKS197 error and regain access to the locked client.