How To Fix STATS037 - & is a front-end alias for back-end user & locked in at least one client

SAP Error Message - Details

• Message type: E = Error

• Message class: STATS - Messages for Performance Monitor (STATS)

• Message number: 037

• Message text: & is a front-end alias for back-end user & locked in at least one client

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STATS037 - & is a front-end alias for back-end user & locked in at least one client ?

  The SAP error message STATS037 indicates that a user is locked in at least one client. This typically occurs when a user account has been locked due to multiple failed login attempts or administrative actions. The message also suggests that the user is a front-end alias for a back-end user, which means that the front-end user is linked to a back-end user account that is currently locked.
  Cause:
  
  
  User Locking: The user account has been locked in one or more clients. This can happen due to:
  
  Too many unsuccessful login attempts.
  Manual locking by an administrator.
  System policies that automatically lock accounts after a certain number of failed logins.
  
  
  
  Front-end Alias: The front-end user is an alias for a back-end user, which means that the front-end user is not a direct user account but rather a representation of a back-end user account that is locked.
  
  
  Solution:
  
  
  Unlock the User Account:
  
  Transaction Code SU01: Use this transaction to unlock the user account.
  
  Enter the user ID of the locked account.
  Click on the "Lock/Unlock" button to unlock the user.
  
  
  Transaction Code SU10: If multiple users are locked, you can use this transaction to unlock multiple users at once.
  
  
  
  Check User Lock Status:
  
  You can check the lock status of the user by using transaction code SU01 and reviewing the user details.
  
  
  
  Review Security Policies:
  
  If the user is frequently getting locked, review the security policies in place regarding password attempts and account locking to ensure they are appropriate for your organization.
  
  
  
  Inform the User: Once the account is unlocked, inform the user to try logging in again. If they continue to experience issues, further investigation may be needed.
  
  
  Related Information:
  
  User Management: Understanding user management in SAP is crucial. Familiarize yourself with user roles, authorizations, and how to manage user accounts effectively.
  Audit Logs: Check the audit logs to see why the user was locked. This can help in preventing future occurrences.
  SAP Notes: Look for relevant SAP Notes that may provide additional insights or solutions related to user locking issues.
  
  By following these steps, you should be able to resolve the STATS037 error and unlock the user account effectively.