How To Fix START_MESSAGES091 - User details not maintained for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: START_MESSAGES -

• Message number: 091

• Message text: User details not maintained for &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message START_MESSAGES091 - User details not maintained for &1 ?

  The SAP error message "START_MESSAGES091 User details not maintained for &1" typically indicates that there is a missing or incomplete user profile for the specified user ID in the SAP system. This error can occur in various contexts, such as when trying to execute a transaction, run a report, or perform a specific function that requires user-specific settings.
  Cause:
  
  Missing User Profile: The user ID specified in the error message does not have a corresponding user profile in the SAP system.
  Incomplete User Data: The user profile exists, but essential details (like roles, authorizations, or personal settings) are not maintained.
  User Lock: The user might be locked or inactive, preventing the system from retrieving the necessary details.
  Authorization Issues: The user may not have the required authorizations to access certain functionalities.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID mentioned in the error message and check if the user profile exists.
  If it does not exist, create a new user profile.
  
  
  
  Maintain User Details:
  
  If the user profile exists, ensure that all necessary details are filled in, including roles and authorizations.
  Check the "Roles" tab to ensure the user has the appropriate roles assigned.
  
  
  
  User Status:
  
  Verify that the user is not locked or inactive. If the user is locked, unlock the user account.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  You may need to consult with your SAP security team to assign the required roles or authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, ask the user to log out and log back in, then try to perform the action again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance (to check roles and authorizations)
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts to better understand how user profiles and roles work in SAP.
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or security team for further investigation.