How To Fix START_MESSAGES078 - No data found for the Job ids in the request

SAP Error Message - Details

• Message type: E = Error

• Message class: START_MESSAGES -

• Message number: 078

• Message text: No data found for the Job ids in the request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message START_MESSAGES078 - No data found for the Job ids in the request ?

  The SAP error message "START_MESSAGES078 No data found for the Job ids in the request" typically occurs when a user attempts to retrieve information about background jobs using specific job IDs, but the system cannot find any data associated with those IDs. This can happen for several reasons.
  Causes:
  
  Job ID Does Not Exist: The job ID specified in the request may not exist in the system. This could be due to a typo or because the job has already been deleted or completed.
  Job Completed: If the job has already completed and the data retention settings in the system are configured to delete job logs after a certain period, the information may no longer be available.
  Authorization Issues: The user may not have the necessary authorizations to view the job details, leading to the appearance that no data exists.
  Job Status: The job may be in a status that does not allow for data retrieval, such as being in a canceled state.
  System Issues: There could be temporary issues with the SAP system or database that prevent the retrieval of job data.
  
  Solutions:
  
  Verify Job ID: Double-check the job ID you are using to ensure it is correct and exists in the system.
  Check Job Status: Use transaction codes like SM37 to check the status of the job. Ensure that the job is not canceled or deleted.
  Review Job Logs: If the job has completed, check if the job logs are still available. You may need to adjust the retention settings if logs are being deleted too quickly.
  Authorization Check: Ensure that you have the necessary authorizations to view job details. You may need to contact your SAP security team for assistance.
  Consult System Admin: If the issue persists, consult with your SAP Basis or system administrator to check for any underlying system issues or configurations that may be affecting job data retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor jobs), SM36 (to define jobs), and SM21 (to check system logs).
  SAP Notes: Check SAP Notes for any known issues or patches related to job management and error messages.
  Documentation: Review SAP documentation for background job management to understand how jobs are created, monitored, and logged.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message "START_MESSAGES078 No data found for the Job ids in the request."