How To Fix START_MESSAGES059 - '&1' user is locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: START_MESSAGES -

• Message number: 059

• Message text: '&1' user is locked.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message START_MESSAGES059 - '&1' user is locked. ?

  The SAP error message "START_MESSAGES059 '&1' user is locked" indicates that a specific user account (represented by '&1') has been locked in the SAP system. This typically occurs due to multiple unsuccessful login attempts or administrative actions that lock the user account for security reasons.
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to the account being locked.
  Manual Locking: An administrator may have manually locked the user account for security or compliance reasons.
  Password Expiration: If the user's password has expired and they have not reset it, the account may be locked.
  System Configuration: Certain system settings may automatically lock accounts after a specified number of failed login attempts.
  
  Solution:
  To resolve the issue of a locked user account, follow these steps:
  
  
  Unlock the User Account:
  
  Log in to the SAP system with an account that has administrative privileges.
  Navigate to transaction code SU01 (User Maintenance).
  Enter the locked user ID in the User field and click on the "Display" button.
  If the user is locked, you will see a lock icon. Click on the "Lock/Unlock" button to unlock the user account.
  Save the changes.
  
  
  
  Check User Status:
  
  Ensure that the user is not only unlocked but also has the correct roles and authorizations assigned.
  
  
  
  Reset Password:
  
  If the password has expired, reset the password for the user in the same SU01 transaction.
  
  
  
  Review Security Settings:
  
  Check the system settings related to user lockout policies. This can be done in transaction code RZ10 or by consulting with your SAP Basis team to adjust the parameters if necessary.
  
  
  
  Inform the User:
  
  Notify the user about the unlocking of their account and advise them to use the correct credentials.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SUIM: User Information System (to check user status and roles)
  
  
  
  User Locking Policies: Review the parameters in the system profile (e.g., login/failure_count and login/failure_interval) to understand how many failed attempts lead to a lockout and the duration of the lock.
  
  
  Audit Logs: Check the system logs (transaction code SM21) for any entries related to the user’s failed login attempts to understand the cause of the lockout.
  
  
  By following these steps, you should be able to resolve the issue of the locked user account in SAP.