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How To Fix START_MESSAGES000 - Connection error. Contact your System Administrator.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: START_MESSAGES -

  • Message number: 000

  • Message text: Connection error. Contact your System Administrator.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message START_MESSAGES000 - Connection error. Contact your System Administrator. ?

    The SAP error message "START_MESSAGES000 Connection error. Contact your System Administrator." typically indicates that there is a problem with the connection between the SAP GUI (Graphical User Interface) and the SAP application server. This can be caused by various issues, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Network Issues: There may be network connectivity problems between the client machine and the SAP server.
    2. Server Down: The SAP application server may be down or not responding.
    3. Incorrect Configuration: The SAP GUI may be incorrectly configured, such as wrong server details or instance numbers.
    4. Firewall/Proxy Issues: Firewalls or proxy settings may be blocking the connection to the SAP server.
    5. SAP System Maintenance: The system may be undergoing maintenance or updates, leading to temporary unavailability.
    6. User Authorization: The user may not have the necessary authorizations to connect to the SAP system.

    Solutions:

    1. Check Network Connectivity:

      • Ensure that the client machine has a stable network connection.
      • Use tools like ping or tracert to check connectivity to the SAP server.
    2. Verify Server Status:

      • Check if the SAP application server is up and running. You can do this by contacting your system administrator or checking the SAP system status.
    3. Review SAP GUI Configuration:

      • Open the SAP GUI and verify that the connection settings (such as Application Server, Instance Number, and System ID) are correct.
      • If necessary, reconfigure the connection settings.
    4. Check Firewall/Proxy Settings:

      • Ensure that any firewalls or proxy servers are configured to allow traffic to and from the SAP server.
      • Consult with your network administrator if needed.
    5. Contact System Administrator:

      • If the issue persists, contact your system administrator for assistance. They can check server logs and configurations for any underlying issues.
    6. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access the SAP system. This may require checking with the security team or system administrator.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Logs: Review the SAP application server logs for any error messages or warnings that could provide more context about the connection issue.
    • SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have experienced similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the connection error. If the problem persists, further investigation by your system administrator may be necessary.

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