How To Fix ST405 - E-mail address does not exist in system

ST405 - Overview

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 405

• Message text: E-mail address does not exist in system

What causes this issue?

You are trying to change the <ZK>Subscriptions</> settings for which the
user account needs an e-mail address configured in the system. Since
there is no e-mail address you are receiving this error message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You may either de-select the <ZK>Subscriptions</> settings or contact
the system administrator for an e-mail address configured to the user
account.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ST405 - E-mail address does not exist in system ?

  The SAP error message ST405, which states "E-mail address does not exist in system," typically occurs when the system is unable to find a valid email address associated with a user or a contact in the SAP system. This can happen in various scenarios, such as when trying to send notifications, alerts, or reports via email.
  Causes:
  
  Missing Email Address: The user or contact does not have an email address assigned in their user profile.
  Incorrect Email Format: The email address may be incorrectly formatted or contain invalid characters.
  User Not Maintained: The user profile may not be properly maintained in the system, leading to missing or incomplete information.
  Email Address Not Active: The email address may exist but is not active or valid in the context of the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the email functionality.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user